Customer Portal

Tribeca Digital was also tasked by Fragomen, the largest immigration firm in the world, to redesign their client-facing portal, Connect. This portal is used by some of the largest corporations in the world, including Facebook, Adobe and others.

 

Again, we worked closely with the key Fragomen stakeholders to identify the pain points of the existing system and gather the requirements for the new UX and design. The goal of the redesign was to update the visual design and information architecture of the site to create a better user experience and improve the organization and presentation of information.

 

The Connect Portal was originally integrated with Fragomen’s website, and was not coded and architected to Drupal standards. The new portal was recreated as a separate site upon which we implemented the design as a front-end application built using React JavaScript library.

 

Our talented design/UX team created an engaging user experience to meet the needs of all user types, a well-architected site structure that enabled users to quickly and easily find the content they are looking for, and a clean, modern visual design that incorporates elements of the firm’s branding.

 

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